Fei Xie
Important information about the financial advice services provided by Fei Xie on behalf of Lift Capitals Limited.
Adviser Details
Fei Xie provides financial advice on behalf of Lift Capitals Limited, a licensed Financial Advice Provider.
Services Provided
Fei helps clients choose and apply for a loan that is suitable for their purpose and assists through to approval.
Lenders Available
ANZ, Westpac, BNZ, ASB, ASAP Finance Limited, Avanti Finance, Cressida Capital, DBR, First Mortgage Trust, Heartland Bank, Liberty Financial Limited, NZCU, RESIMAC, SBS Bank, Select Home Loan, Southern Cross, The Co-operative Bank, Bank of China (New Zealand) Limited, Industrial and Commercial Bank of China (New Zealand) Limited, Zip Business, Basecorp Finance, CFML.
Products Advised On
Home Loans, Investment Loans, and Construction Loans.
Referral Partners
Tower - F&G, Asset Finance, UK Pension Transfers, XE Money.
Important Information
Fei is unable to offer legal or tax advice and recommends you consult your solicitor or accountant for this type of advice.
Fees
Generally no fee is charged for the financial advice provided. This is possible because, on settlement of a loan, commission is usually received from the lender.
A one-off fee may apply where no lender commission is received, or where commission must be repaid within 28 months of drawdown due to repayment or material changes to the loan.
Where commission clawback applies, any fee would be no more than $2,500 plus GST, based on $250 plus GST per hour, and will not exceed the commission that must be repaid.
Commissions & Incentives
On settlement of a loan, Fei usually receives commission from the lender. This is generally an upfront commission payment and may also include an ongoing trail commission payment.
A fixed rate roll-over fee may also be paid where assistance is provided with refixing.
Conflicts of interest are managed by following an advice process that identifies your needs and goals, recommending the most suitable product regardless of commission, ensuring loan amounts suit your identified needs, disclosing commission structures, and undertaking regular training on conflict management.
Complaints
If you have a complaint about Fei’s financial advice or service, please contact Fei directly by phone or email using the heading Complaint - Your Name.
If the complaint cannot be resolved internally, it may be referred to:
Insurance & Financial Services Ombudsman Scheme
Email: info@ifso.nz
Phone: 0800 888 202
Privacy & Security
Personal information is collected in accordance with Homelend’s Privacy Policy. Client confidentiality is regarded as of paramount importance. Information is stored on a secure electronic platform run on Amazon Web Services.